Beamliving

LAUNDRY AT STUYTOWN

 

 

Coin-less laundry rooms are located on the Terrace Level in StuyTown and the Lower Level in Peter Cooper Village and are open 7 days-a-week, 24 hours a day. Each room is equipped with a vending machine which accepts both cash and credit cards for the purchase of a laundry card.

 

 

Laundry Room Etiquette

• Use only a ¼ cup of (high-efficiency) detergent. Too much detergent causes over-sudsing, leaves residue on clothing, and causes malfunctions. • Place detergent pods in the washer itself and NOT into the detergent tray. • Take clothes out as soon as the cycle is complete so others don’t have to wait to use the machines. • Clean out the lint trap in the dryer after each dry cycle. • Be considerate of other residents using the laundry facilities.

Report Issues

Most machine repairs are made within 24 hours by our CSC technicians who are on site 7 days per week from 8am- 4:30pm. But we rely on residents to report these issues in one of two ways: • Use the CSC App by scanning the QR code on the machine or typing in the alphanumeric machine ID. • Call Resident Services at 212.420.5000 with the alphanumeric machine ID . Out of order machines in your laundry room will be tagged with a yellow decal indicating that the machine has either been tagged for or is awaiting replacement parts. In most cases, machines requiring parts are repaired within 5 days. Machines needing replacement will be out for a longer period and a text will be sent to your building noting when a machine will be out for an extended period of time.

High-Efficiency
Washing Instructions

• Load washer and close door securely (Do not overload washer) • Use ¼ cup of he (high-efficiency) detergent per load. (Too much detergent = over-sudsing and machine malfunctions) • Insert card • Choose fabric setting when SELECT CYCLE prompt appears. (The door will LOCK and will remain LOCKED throughout the entire wash cycle. Forcing the door open will damage the door.) • Door will not unlock until 0 minutes appears on digital display. Average wash time is 30 minutes.